Working at psd

A rewarding and enriching professional environment.

Customer Services Recruitment Firm, psd

In addition to personal commission and bonus schemes, psd offers a comprehensive benefits package to permanent staff.

psd strives for equality and diversity for all present and potential employees. It encourages, values and manages differences to enable all employees to contribute and realise their full potential.  The talents and resources of our employees are fully utilised to maximise the effectiveness of the organisation. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give their best.

Our policy of equal opportunity and treatment applies whenever the Company is recruiting, transferring, promoting, assessing performance, disciplining, or offering training or other opportunities for advancement for both full time and part time staff whether temporary or permanent.  Selection is on the basis of aptitude and ability.

Our staff do not discriminate directly or indirectly, or harass each other because of age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

As a recruitment consultancy, our responsibility is always to attract and recruit the best candidates for our clients, encouraging and selecting candidates purely on the basis of merit. Candidates are assessed solely on their skills, qualifications and experience during the recruitment process. We work closely with our clients to ensure we source and recruit from a diverse talent pool to provide them with the best possible candidates.

Corporate Social Responsibility can mean different things to different people and organisations. At psd we endeavour to make the most positive contribution possible to our environment and the community.


Our planet’s resources are finite. psd is acutely aware of its responsibilities to minimise the company’s impact on the environment. We review our operational practices continually, striving to identify improvements. We are committed to the following ecological principles:

  • Encouraging maximum re-use and recycling of products & materials
  • Ensuring efficient use of materials and energy
  • Purchasing the most sustainable materials and products available

psd is working towards attaining ISO 14001 accreditation for environmental

Across psd group, staff are actively involved in supporting a range of charitable organisations and activities. In addition, all employees receive one day of paid leave each year to carry out volunteering work in any of the company’s chosen charities, as nominated by staff.

psd was first awarded the Payroll Giving Platinum Award by the Charities Aid Foundation in 2014 – and was awarded its second Platinum Award in June 2015. These awards were made in recognition of support for three charities chosen by staff: Cash For Kids (Manchester), Chestnut Tree House (Haywards Heath) and Kids Company (London) between 2006 and 2015.

To be awarded the second Platinum Award, we needed to achieve an overall increase in the value of donations or number of donors on previous years and for more than 20% of employees to contribute to the payroll giving scheme (in the event, 30% of psd employees chose to participate). psd matched all staff donations and covered administration charges for the scheme.

We want psd to be an outstanding place to work.

Whether you’re a consultant, a manager or a member of our support staff, psd should be rewarding, challenging and enjoyable. Recognising the achievements of our people is a vital part of our culture.

We work hard, but have a lot of fun, too, and believe that this balance is vital to the success and happiness of the organisation. Incentive schemes such as our team awards ensure that staff have the opportunity to relax and socialise together.

Staff annual awards

  • Consultant of the Year
  • Support Staff of the Year
  • Team of the Year
  • Manager of the Year
  • Outstanding Contribution

Quarterly performance awards

  • Quarterly Dream Team Dinner
  • Quarterly 200% Awards
  • Outstanding Performance of the Quarter
  • Support Staff of the Quarter

Long service awards
Long-term service to the company is recognised at five-yearly intervals with a special gift.

We ensure that training and development remain at the heart of the experience for all staff, from induction throughout their careers at psd. Structured progression, comprehensive performance management systems and a supportive company structure are designed to help everybody realise their full potential.

Regular reviews and appraisals, and a culture of giving and receiving feedback openly creates a challenging and inclusive environment in which everybody is committed to ongoing learning.

Management development

For the past decade, psd has been highly successful in developing management teams to lead and direct the Group. Most of our senior managers have progressed through the ranks business and benefited from the company’s in-house coaching and training programmes.

We actively encourage staff to take up assignments in other group offices either in the UK or overseas, and to benefit from the opportunity to travel and develop their careers at the same time. Many staff have taken advantage of our international network, moving into different roles around the world to develop their careers with us.

If you have any support requirements due to a disability please notify us at the earliest opportunity so that appropriate reasonable adjustments can be made to our recruitment process.