Hospitality & Retail Management

psd’s market-leading Hospitality & Retail recruitment consultants service senior-level operational recruitment projects on a global basis, co-ordinated by our offices in London and Frankfurt.

Beyond the UK and Europe, we routinely undertake hospitality and retail executive recruitment projects in the Caribbean, Middle East, Africa, Indian Ocean and South-East Asia.

While our focus is at corporate, regional and general management level, in some areas, we also take on mid- to senior-level operational recruitment assignments. As hospitality and retail recruitment specialists, we have an enviable track record in hotels, private clubs, restaurants, bars, contract and event catering, as well as leisure, venues & stadia, holiday parks, and visitor attractions. And reflecting the changing nature of today’s leisure market, our expertise also extends to retail ventures – including shopping villages, large department stores and significant single sites.

Recruitment in Hospitality & Retail Management

Recent hospitality and retail recruitment assignments include:

  • Generator Hostels – CEO
  • Crepe Affair – Managing Director
  • Benihana, Minor Food Group – Managing Director
  • Dreamland – COO
  • Corbin & King – General Manager
  • Mandarin Oriental Canouan – General Manager
  • Marriott UK North – Cluster General Manager
  • Oxford & Cambridge Club – Deputy General Manager
  • Wagamama – Regional Director
  • Value Retail – Head of Food and Beverage Germany
  • All star Lanes – Finance Director
  • Caprice Holdings – Operations Manager
  • Private Investment Bank – VP Office Manager
  • Strada – Head of People
  • Searcy’s – Head of Brand

Our clients say

I have found psd highly professional and true to their word. I have been a client for many years in Branded Restaurants and Contact Catering, and in my experience psd consistently provide a source of good quality and well briefed candidates. This makes the recruitment process so much easier and stress free. psd is efficient and reliable, and I would recommend highly.

HR Director

Throughout this process I was impressed. psd secured an outstanding CEO for the business who has gone on to deliver impressive results for us.

Chairman, Major Health Venues & Hotels Company

News & insight

Celtic Manor Resort: Interview with Ian Edwards MI FIH

Ian Edwards on appealing to the staycation market with a strong family offering, opening the Coldra Court Hotel to support the NHS and key workers as well as the Welsh Blood Service throughout the pandemic, and adopting contactless app technology to protect guests whilst streamlining their experience.

The Belfry Hotel & Resort: Interview with Chris Eigelaar

The Belfry Hotel & Resort will be playing host to the much-anticipated Betfred British Masters 2021. Chris Eigelaar tells us about the retraining initiative for team members returning from furlough, the exciting launch of virtual event setups, and the new Discover campaign connecting guests to the local area.

Carton House – a Fairmont managed hotel: Interview with John Keating

John Keating talks to Hayley Bortolotti about supporting people returning from furlough, the newly completed renovation program bringing the beautiful 18th century mansion back to life, and what his biggest learning curve has been over the past 12 months.