psd is a market leader in board, management and executive level recruitment for customer service professionals across all major industry sectors.
Our specialist customer services and contact centre recruitment consultants work across the UK, Europe, the Middle East and Asia. Areas of recruitment expertise include customer experience, customer services, call-centre management, operations, project management, relationship management, telesales, resource planning, and collections.
We have been recruiting call centre and customer service professionals for over 25 years to the banking, financial services, technology, hospitality & leisure, travel, property & construction, business, professional services, retail and consumer sectors.
psd has an unrivalled network in the Customer Contact and Experience fields across all operational, strategic and support roles. We are members of the UK Contact Centre Forum and regularly Judge at various events including the UK Customer Experience Awards.
psd’s specialists
Roles in Customer Contact
Customer Contact
The whole recruitment experience and support during this assignment has been amazing. psd has been exceptional at keeping me updated and being very transparent so expectations were clear. Even after appointment have kept in touch and have been able to share progress. I would not hesitate to recommend psd.
Healthcare Services
Throughout March 2021, psd and The UKCCF ran an in-depth survey to focus on current business sentiment and wellbeing within the contact centre industry.
From April 2021 clients will be required to provide a Status Determination Statement to show whether a contractor’s engagement falls inside or outside IR35.
Executive Search firms are retained by employers to fill their most senior positions, so an established relationship with an Executive recruiter can give you early sight of an opportunity you might want to pursue.