Simon Tucker-Brown Appointed Managing Director at psd Simon Tucker-Brown has been appointed Managing Director of psd’s Hotels, Leisure & Travel International Executive Search & Selection practice.
The Digital Transformation of HR – Interview with Aseem Kapoor, Corporate HR Director, EHG Aseem Kapoor chats to psd about structuring the Human Resource function for Emaar Hospitality Group.
Can Emotional Connection Be Taught? Beth Aarons considers emotional connection and the link with customer service and employee engagement.
Airbnb: Should Cities Regulate Private Landlords? Derek Picot examines Airbnb regulations as major cities around the world attempt to ‘control’ the giant short-term letting platform.
InFocus: The Hospitality Edition In this edition we focus on customer experience in hospitality businesses, hotel star ratings and the Hyde Park Residence refurbishment project.
Is the Value of International Hotel Star Ratings in Jeopardy? Derek Picot asks if the proliferation of various systems have left the value of international hotel star ratings in jeopardy.
