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Celtic Manor Hotel

Celtic Manor Resort: Interview with Ian Edwards MI FIH

Ian Edwards on appealing to the staycation market with a strong family offering, opening the Coldra Court Hotel to support the NHS and key workers as well as the Welsh Blood Service throughout the pandemic, and adopting contactless app technology to protect guests whilst streamlining their experience.

The Belfry Golf Resort Manor House

The Belfry Hotel & Resort: Interview with Chris Eigelaar

The Belfry Hotel & Resort will be playing host to the much-anticipated Betfred British Masters 2021. Chris Eigelaar tells us about the retraining initiative for team members returning from furlough, the exciting launch of virtual event setups, and the new Discover campaign connecting guests to the local area.

Galgorm Spa Golf Resort

Galgorm Spa & Golf Resort: Interview with Colin Johnston

Colin Johnston, Managing Director, on the Employee Assistance initiative implemented during the pandemic to keep staff members happy, healthy and engaged, developing new guest experiences and what the events of 2020 have taught him.

The Gleneagles Hotel

Gleneagles: Interview with Conor O’Leary

Conor O’Leary, Managing Director, on the new People & Culture strategy ‘Let’s Stay Together’, the launch of a programme of glamorous outdoor get-togethers, glorious food and great adventures, and Gleneagles’ active role in supporting local communities and businesses.

Rocks on beach positive light new day | Pandemic Positives Hospitality

InFocus: Looking for Positivity During the Pandemic

In our latest edition of InFocus, we look at the inspiring ways hospitality businesses have responded to the pandemic and explore talent retention, recruitment and current trends in the hospitality market.