You will be responsible for conducting research (quantitative surveys, focus groups, concept & usability testing) to ensure value streams & markets design the right things, in the right way for custom
We require a Customer Design Researcher/Lending research lead consultant to assist with the following ….
The Design Research Lead’s work is to provide answers to the most challenging questions in the product’s design. The Design Researcher reveals what the consumers need from the business’s products by conducting primary research, exploring consumer behaviour and motivation, and working with the Product Design, Product Management, and Product Development (engineers) departments in developing new product features.
You will be responsible for conducting research (quantitative surveys, focus groups, concept & usability testing) to ensure value streams & markets design the right things, in the right way for customers.
Driving global research teams and initiatives, strategies, vision, goals and methodologies
History of tackling and solving complex design research challenges.
Experience conceptualizing and managing design research initiatives from start to finish.
Comfort with ambiguity yet unstoppable drive to create order out of chaos.
Strong strategic, analytical, and problem-solving skills.
Working knowledge of all aspects of design research: recruiting processes; scheduling and
logistics; protocol development; interviewing and moderating; analysis and framework development; video compilations; research deliverables.
Experience in both qualitative and quantitative research
Understanding and experience of digital product design.
Languages: English, Cantonese would be a bonus, as would Spanish or Arabic.
Remote/hybrid working will be considered but all candidates must be prepared to attend in the office a couple of days per week in Central London/Canary Wharf
This role will be INSIDE IR35
Duration: 3/6 months+
Location: London with some remote working