Candidates

Description

This is an exciting opportunity to initially join a distribution transformation programme and move the distribution area forward strategically and operationally.
Business Analyst, Asset Management, Investment Management, Distribution, Sales, Marketing, Client Experience, Client Journey, Customer Journey, Business Change.

Our client is a leading Asset Management company and is looking to hire an experienced Business Analyst to be part of a multiyear Distribution Transformation programme. This will include a multitude of tactical and strategic projects. It is expected the first project will be the Client Experience (CX) strategy. The Business Analyst will need to be able to assess and define the CX strategy, solution design, and business process and operating model(s).

This is an exciting opportunity to initially join a distribution transformation programme and move the distribution area forward strategically and operationally. Following this, you will also have the opportunity to work across further projects mainly supporting Distribution business requirements and developments.

About the role

The aim of the Client Experience strategy project is to understand the gap between a consistent good quality client experience and flag where there is a need to focus priorities. Specifically:
• Analysis of client journeys, touchpoints, processes, and associated collateral.
• Process remediation opportunities identified and executed where it is realistic.
• Definition of target Client Experience strategy and change priorities.

About you

• Proven experience as a Business Analyst, successfully delivering independently, and in a change project team environment.
• Knowledge and experience in Asset Management (Distribution – i.e. sales, marketing, products, client, reporting and operations is advantageous but not essential).
• Ability to work across business strategy, process change and technology transformation projects.
• Strong knowledge of business analysis principles and practices, especially business process modelling.
• Ability to define a CX strategy based on inputs from stakeholders along with fundamental process analysis
• Ability to solution design; including scope, shape and determine the most applicable approach to the solution and implementation
• Exceptional communication skills to work effectively with business stakeholders and project team members, at all levels of seniority.