Fantastic opportunity to work for a successful and expanding 5* Housebuilder with an enviable reputation for producing homes with flair, panache and quality.
The position Head of Customer Services is now open in their North West Regional Office for an experienced customer care professional.
About the Role:
Reporting to the Managing Director you will lead a well-established regional Customer Service Team, driving quality and raising standards in processes, procedures and customer journey.
Responsible for meeting and exceeding Customer Service KPIs and ultimately achieving exceptional customer satisfaction surveys from both customers and clients alike.
You will promote a culture of motivation and team building both internally and externally ensuring an excellent level of customer service that is expected of a 5-star housebuilder.
What we’re looking for:
An outstanding communicator you will be used to working at a high level with customers, understanding their needs and delivering on promises. Proven experience in a customer services position is essential although knowledge of the housebuilding sector is not essential as candidates from other sectors are welcome.
This is an excellent opportunity to join a forward thinking and progressive organisation who can offer real career progression.
About the Offer:
c£60,000 Plus Car, Bonus & Benefits
Shirley Hursthouse, Director on 0161 234 0374 or email@example.com
“PSD Residential are a mid-to-senior level recruitment business working across all disciplines including Land, Technical, Commercial, Design, Construction, Sales, Finance and Operational roles. If you would like to discuss your career aspirations, in confidence, please call 0161 234 0300 and ask for a member of the residential team.”