There is now an exciting opportunity to become part of this organisation’s senior team looking after all site operations
About the Role
There is now an exciting opportunity to become part of this organisation’s senior team looking after all site operations.
This role will focus on integration, culture change and operational excellence with the goal of creating a modern & dynamic back office / contact centre operation to achieve group KPI’s
About the Client
Global insurance firm with a presence in over 100 countries worldwide and a growing and diverse portfolio of products.
What we are looking for
Contact Centre / Operational leadership with capability to oversee multiple departments (MI, IT, Accounts, Facilities, Underwriting, Policy management). The site is currently made up of a team of c.80 people and growing
Proven experience in culture change and transformation
Experience in running continuous improvement projects
Ability to develop a leadership culture
Technical knowledge of general insurance products / services would be beneficial
This is a great time to join this organisation and create a new customer centric culture whilst delivering excellence across all departments.
About the Offer
£65,000 + 20% Bonus + Benefits
Dan Petrie, Consultant on 0161 234 0313 or email your cv