InFocus: Looking for Positivity During the Pandemic

In our latest edition of InFocus, we look at the inspiring ways hospitality businesses have responded to the pandemic and explore talent retention, recruitment and current trends in the hospitality market.
Rocks on beach positive light new day | Pandemic Positives Hospitality

I am delighted to share our latest edition of InFocus with you featuring a selection of fascinating articles to read. Whilst these past 12 months have tested the hospitality sector to its limits, it is encouraging to hear about some of the positive ways businesses have reacted to successfully navigate these uncertain times. I hope you enjoy these articles and, as always, we welcome your feedback.

Lesley Reynolds speaks with three hospitality business leaders about the inspirational way they and their teams have reacted to the pandemic; producing some extraordinary results.

The outlook for hospitality businesses over the next year is discussed and we examine the trends and innovations that have been a direct result of the pandemic.

With Diversity and Inclusion being a key focus for psd we seek external insights from one of the UK’s most progressive companies on their “journey”

Finally, we examine the importance of confidence, personal branding and preparation to positively influence career outcomes.

Thanks as always to our contributors, if you would be interested in providing an article for future editions, please make contact with me directly.


Simon Tucker-Brown

Managing Director psd UK


The Oriental Club Curry Express

During the first lockdown, as CEO Matthew Rivett recognised the importance of balancing out restructuring actions with positive, revenue generating Member benefits, he wrote a ‘wish list’ on which he wrote “send Curry!” 

The Berkeley Drive Thru’

When the gravity of Covid-19 hit and The Berkeley was forced to close, they turned their attentions to supporting the London emergency services and their neighbours.

Stafford Collection Gourmet at Home Boxes

psd’s Lesley Reynolds talks to Stuart Procter, Chief Operating Officer, about the Gourmet at Home Boxes from Northcote, Norma and The Stafford.

Q&A with Harriet Padina – Diversity & Inclusion Manager, Siemens UK

Simon Tucker-Brown talks to Harriet Padina about the impact the Diversity and Inclusion strategy has had at Siemens, plus her advice for businesses on their own D&I journey. 

Out of Adversity Comes Opportunity

Robert Swade, Managing Director at Maze Hospitality, talks to psd’s Simon Tucker-Brown about talent retention, recruitment and current trends in the hospitality market in light of the global pandemic.

Amanda Morgan Thomas – Confidence, Personal Branding and Career Transitioning

Amanda Thomas, Business Coach & Mentor, was moved to action on seeing thousands of redundancies in the UK hospitality & retail sectors and has volunteered hundreds of hours helping individuals and small businesses stay afloat.