Customer Contact

psd ist Marktführer in der Personalberatung auf Vorstands-, Management- und Führungsebene für die “Customer Contact Center” aller wichtigen Branchen.

Customer Services Recruitment Firm, psd

Zu den Aufträgen unserer Expertenteams gehören die Schwerpunkte Customer Experience, Kundendienst, Callcenter-Management, operatives Geschäft, Projektmanagement, Beziehungsmanagement, Telesales, Ressourcenplanung und Inkasso. Wir sind im Vereinigten Königreich, Europa, dem Mittleren Osten und Asien tätig.

Seit mehr als 25 Jahren machen wir Fachkräfte für Callcenter und Customer Service für Unternehmen in den Sektoren Banking und Finanzdienstleistungen, Technologie, Gast- und Freizeitgewerbe, Property & Construction, Unternehmensberatung und Professional Services sowie Konsumgüter und Handel ausfindig.

Personalberatung im Sektor Customer Contact

Beispiele für besetzte Stellen:

  • Customer Services Director
  • Head of Customer Experience
  • Call Centre Director
  • Operations Director
  • Project and Programme Director
  • Telesales Manager
  • Head of Resource Planning & Support
  • Collections Manager

Referenzen

My recruiter of choice for contact centre roles. The calibre of the candidates was very high.

Director, Insurance

Exceptionally professional, each contact and conversation was personable, timely and efficient. Provides appropriate levels of feedback and updates, making the recruitment process feel as comfortable as possible.

Head of Resource Planning and MI, Outsourcing

The whole recruitment experience and support during this assignment has been amazing. psd has been exceptional at keeping me updated and being very transparent so expectations were clear. Even after appointment have kept in touch and have been able to share progress. I would not hesitate to recommend psd.

Healthcare Services

I always call psd first for call centre people. They are engaging, keep me up to date, acquire fantastic candidates and manage the process well – a pleasure to work with.

FM & Support Services