Rob is Director of psd’s Customer Contact & CX practice, specialising in senior positions across FM & Support Services, Consulting, Healthcare, BPO, Utilities and Affordable Housing organisations.
With more than 20 years’ experience in supporting the Contact Centre industry, I’ve seen significant changes in how organisations interact with their customers. This means I can provide high quality advice and support, helping clients recruit exactly the right talent in this rapidly changing and innovative sector.
What clients say
Rob is always available to answer any questions I have, and provides a consistently good selection of candidates for hiring managers to review. He’s great to work with.
Recruiter, Capita Internal Resourcing