At the recent Best Practice Operational Risk Forum in London, psd’s Gail Danvers discussed key Risk Management recruitment trends throughout 2019 and predictions for 2020.
From April 2020 clients will be required to provide a Status Determination Statement to show whether a contractor’s engagement falls inside or outside IR35.
Focusing on strategies to drive out cost may work in the short term, but if the strategy is growth, a different approach is required, says Envitia CEO Nabil Lodey.
We all know that Contact Centres can suffer from low levels of employee engagement and high staff turnover – this in turn can impact all aspects of Customer Experience. Sinead...
Attracting and retaining excellent talent continues to be an ever-increasing challenge. In today’s global business environment, it’s just as important to design your employer brand experience as it is your consumer brand experience.
