Rob Dermott, Director of psd’s Customer Contact Practice, judged the Customer Experience Awards 2022 for his 8th time. He shares how the day was and celebrates the success of the winners in the ‘Best Customer Service’ Category.
At the recent Best Practice Operational Risk Forum in London, psd’s Gail Danvers discussed key Risk Management recruitment trends throughout 2019 and predictions for 2020.
At our recent Emerging Technology Risk event, Sofia Ihsan (Trusted AI Lead at EY) provided insight into how the Financial Services sector is responding to the use of technology and AI.
psd Managing Director Lesley Reynolds was joined by a strong panel of experts at the 2019 Hotel Operations Conference, to discuss HR post Brexit in the Hotels sector.
