PSD is a market leader in board, management and executive level recruitment for call centre and customer service professionals across all major industry sectors. Our specialist teams recruit across the UK, Europe, the Middle East and Asia.

Our areas of expertise include customer experience, customer services, call centre management, operations, project management, telesales, resource planning and collections management.

We have been providing call centre and customer service professionals for over 25 years to the banking, financial service, technology, hospitality, leisure, travel, property, construction, business, professionals services, retail and consumer sectors.

Recent assignments include: Customer Services Director, Head of Customer Experience, Call Centre Director, Operations Director, Project & Programme Director, Telesales Manager, Head of Resource Planning & Support and Collections Manager.

Stephen Vaughan| Chief Executive| Gloucester Rugby|
First class … At all stages I felt fully up to speed with all activity, which is vitally important in this type of relationship. Genuine, honest and helpful feedback was given at every request and I could find no fault with the experience and would have no hesitation recommending in future.

Practice Heads

Associate Director
Rob Dermott
Customer Contact - UK