PSD Case Studies are prepared for past assignments.

Below is a list of the most recent Case Studies:

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Digitally Transforming A Market Leading Business

Flemming Hansen, from PSD’s Board Practice talks to Toby Smith, CEO of Novus Leisure about the “Customer Dashboard”, the ambitions he has for the business, London’s night-time economy and Sadiq Khan’s Night Tsar.

The Future Of Social Housing Conference 2016

PSD was one of the official sponsors of the Future of Social Housing Conference 2016, hosted by Salford University, on 29th November 2016.

Customer Contact Salary And Trends Survey 2016

PSD Customer Contact undertook a comprehensive survey of our database of over 13,800 candidates and received input from a variety of clients and members of the UK Contact Centre Forum. The survey gives a good overview of the current contact centre recruitment marketplace.

PSD London – International Lunch For Access Sport

This November, PSD continued their fundraising for Access Sport by hosting an International themed lunch raising a fantastic total of £233.73.

Time To Shine Awards 2016 - PSD Manchester: Cash For Kids

In October, our Manchester team attended Key 103's “Time to Shine Awards 2016”, helping to raise over £10,000 for Cash for Kids.

Residential House Building Salary Survey 2016

The data from the 2016 PSD / Building Magazine salary survey suggests that the house building market has defied pre-referendum critics with 71% of developers increasing unit production and 41% increasing head count.

Women On Boards - Pathways To Non-Executive Director Roles 2016

PSD’s Board Practice recently hosted their second forum, which concentrated on how women can successfully forge a career as a non-executive board member.

L'Etape London For Access Sport

In September Adam Urwin and Christian Mathiesen, consultants from our London office, competed in L'Etape London for Access Sport raising over £900 between them.

Access Sport BMX Track - Volunteer Day

Supporting Access Sport in September, members of our London office spent a fantastic day at the BMX tracks in Hammersmith and at the Lordship Recreational Ground, Tottenham.

Operational Risk Event - October 2016

Risk and Control Self Assessments: Methodologies that work