Welcome to the PSD News and Insights Page, where you can read a selection of pieces written by our clients, candidates and consultants.

Categories include Company News, Industry Articles, Events, Case Studies & Infocus Publications. We value the knowledgeable contribution that is made to all our features and any feedback you may have – please don’t hesitate to get in touch.

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Hospitality Infocus - Winter 2017

Welcome to the winter edition of PSD’s Hospitality InFocus. I believe we have some particularly thought provoking articles for your review.

Sport Infocus - Autumn 2017

Welcome to the latest edition of PSD Sport InFocus. As we approach the end of 2017, we reflect on how it has been another fantastic year for Sport from a spectator, participant and business perspective.

HR Infocus - Autumn 2017

Welcome to the latest edition of the PSD HR InFocus, in which we offer a number of very interesting pieces focusing on engagement, diversity and leadership.

PSD judge the UK Customer Experience Awards 2017

PSD Associate Director, Rob Dermott, from our Customer Contact team was recently asked to judge at the UK Customer Experience Awards 2017. This is one of the most important events in the calendar for Customer Experience (CX) professionals across the UK.

PSD Sport Attends Leaders in Sport

The annual Sport Business Summit is a high profile gathering where the industry's most influential people share intelligence that will help shape the future of sport.

PSD Attends The Artificial Intelligence Forum

So why is AI a game changer in Risk Management? AI can teach computers to identify potential risks. Traditional methods could not handle the amount of data that is used to take a pro-active approach to managing risk.

PSD Attend the Annual Hotel Conference

Highlights from the recent Annual Hotel Conference in Manchester.

PSD Attends MCA Restaurant Conference

PSD attended the annual MCA Restaurant conference on Wednesday 20th September at the London Marriott Hotel in Mayfair, London. It aims to give an insight into restaurant operations and provide attendees with the opportunity to network with the highest level of operators.

Operational Risk Event - Power Of Key Risk Indicators - October 2017

Key Risk Indicators can be a very powerful tool. The trick is to dedicate the thought and effort to designing the right metric, rather than focusing on the definitions of what is leading vs lagging, cause vs effect, control vs risk vs performance.

PSD Autumn Infocus

Welcome to the latest edition of PSD InFocus. This edition offers our usual eclectic mix of interesting topics by interesting people which we hope you will find enjoyable and enlightening. There is a definite theme to these articles, rethinking our approach to talent acquisition.