Upcoming events, previously hosted or attended events

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PSD judge the UK Customer Experience Awards 2017
PSD judge the UK Customer Experience Awards 2017

PSD Associate Director, Rob Dermott, from our Customer Contact team was recently asked to judge at the UK Customer Experience Awards 2017. This is one of the most important events in the calendar for Customer Experience (CX) professionals across the UK.

PSD Attend the Annual Hotel Conference
PSD Attend the Annual Hotel Conference

Highlights from the recent Annual Hotel Conference in Manchester.

PSD Sport Attends Leaders in Sport
PSD Sport Attends Leaders in Sport

The annual Sport Business Summit is a high profile gathering where the industry's most influential people share intelligence that will help shape the future of sport.

PSD Attends the Artificial Intelligence Forum at Imperial College Business School
PSD Attends The Artificial Intelligence Forum

So why is AI a game changer in Risk Management? AI can teach computers to identify potential risks. Traditional methods could not handle the amount of data that is used to take a pro-active approach to managing risk.

PSD attends MCA Restaurant Conference
PSD Attends MCA Restaurant Conference

PSD attended the annual MCA Restaurant conference on Wednesday 20th September at the London Marriott Hotel in Mayfair, London. It aims to give an insight into restaurant operations and provide attendees with the opportunity to network with the highest level of operators.

The Power of Key Risk Indicators - Practical Application
Operational Risk Event - Power Of Key Risk Indicators - October 2017

Key Risk Indicators can be a very powerful tool. The trick is to dedicate the thought and effort to designing the right metric, rather than focusing on the definitions of what is leading vs lagging, cause vs effect, control vs risk vs performance.

Good culture and good conduct - which comes first?
Banking And FS Forum June 2017

We are delighted to be partnering with GD Financial Markets and the Institute of Risk Management for our next Banking and Financial Services Forum titled “Good culture and good conduct - which comes first?”

Sports Podge 2017 - The best Sporting fixture in town!
Sports Podge 2017

Sports Podge celebrated their 12th anniversary on Friday 5th May. Over the past 4 years PSD has proudly supported Sport Podge. Kit Taylor, Director of PSD Sport talks about the unique lunch dedicated to the passion and personalities of sport.

PSD runs the Hackney Half Marathon for Access Sport
PSD Runs The Hackney Half Marathon For Access Sport

Well done to Adrien and Dominic who ran the Hackney Half Marathon in April – both completing the course in under 2 hours.