Welcome to the
latest edition of PSD InFocus. This edition offers our usual eclectic mix
of interesting topics by interesting people which we hope you will find
enjoyable and enlightening. There is a definite theme to these articles,
rethinking our approach to talent acquisition.
off with a fascinating and enlightening piece by John Levell about
neurodiversity and how it should be informing your diversity and inclusion
agenda, and driving competitive strategy.
Peru Principal Consultant,
Ashley Pick shares his views on the recruitment and retention challenges facing
the Retail Banking Sector - competition, diversity and Brexit to name just a
Finally James Radford, CEO of the Cheque and Credit Clearing
Company takes a look at the unprecedented ratio of change sweeping through the
Banking Sector and what prospective employers are looking for.
PSD we continue to make good progress, reinforcing our position as leading
global search and selection specialists in our chosen markets. We are very
proud to have been awarded some of the most high profile and challenging
positions in our specialist markets, and equally proud of our completion rates
on these assignments.
We are also extremely pleased to announce that
following our recent assessment for Investors in People, PSD has retained its
prestigious Gold Award. We were commended for “exhibiting a level of
transparency rarely seen in commercial organisations ... and for hiring and
retaining high quality people”.
Finally, I would like to thank our many
clients around the world for their continued support, and a special thank you
to those of you who have contributed to this edition of PSD InFocus.
you probably know, Directors and Partners in big-4 consultancies don’t have
dyslexia. I must have caught mine from my children, I’m sure that must be the
case. I certainly can’t have had it during education – none of my teachers
mentioned it, although it would explain the rather bumpy ride I had at
Retaining talented employees has never been harder
especially in the retail banking sector. Peru Principal Consultant, Ashley Pick
and Head of PSD Banking and Financial Services, Gail Danvers, look at how
retail banks can address the skills gaps they face and become the employer of
James Radford, CEO
of the Cheque and Credit Clearing Company, the organisation responsible for
clearing the country’s cheques, started his career as a graduate recruit at
American Express in 1990. Here he takes a look at how the banking industry has
changed and how it must continue to evolve and deliver products and services
that customers really need.