Welcome to the winter edition of PSD’s Hospitality InFocus. I believe we have some particularly thought provoking articles for your review.


Employee Engagement is a huge topic and Michelle Crosby's thoughts on the subject are much valued.  I also believe that John Levell has struck a poignant chord highlighting the contribution of employees with neurodiverse conditions such as dyslexia, ADHD and autism - and the unique capability and high levels of skill these individuals harbour. Reading the line-up of just some of the successful entrepreneurs with a neurodiverse condition provides food for thought, and helps to overcome scepticism on this subject.  

Bob van den Oord, of the Langham London, has given us a fascinating insight into their latest project and redevelopment - The Wigmore - a Tavern with street access targeting the local community as much as hotel guests.

Finally Derek Picot provides views on the subject of sustainability and ethics within the hospitality sector. 

I am convinced there is something for everyone amongst these four intriguing short articles - do take time to browse. Certainly, I would like to extend my sincere thanks to Michelle, John, Derek and Bob for sharing their thoughts with us.

I look forward to hearing any feedback from you on any of the articles.  Meanwhile the PSD Hospitality team and I look forward to supporting you in any way we can either in these closing weeks of 2017, or during 2018.

Articles

Interview with Bob van Den Oord

Interview with Bob van Den Oord

The Wigmore is a new ‘modern British Tavern” by The Langham London hotel. After it opened this July, we talked to the Managing Director Bob van den Oord, about the concept and early success of...

Will Ethical Housekeeping Save The Planet

Will Ethical Housekeeping Save The Planet

Derek Picot has held many senior positions in the hotel industry, and has witnessed numerous developments. One evident change is the rise of sustainability and ethics – not just in the hotel...

The Power of Engagement

The Power of Engagement

When you walk through the doors of a business establishment of any kind you get a feeling, a vibe, from the people who work there. Are they happy to be there? Excited? Switched on?...

Rise Of The Chief Neurodiversity Officer

Rise Of The Chief Neurodiversity Officer

As you probably know, Directors and Partners in big-4 consultancies don’t have dyslexia. I must have caught mine from my children, I’m sure that must be the case. I certainly can’t have...