Think South American food and succulent grilled meats,
ceviche and quinoa based salads spring to mind.
trends and themes from South America have proved very popular over the last few
years and we have chosen to explore two businesses who have adopted this theme
but who have also adopted very strong team cultures. Gaucho came to London in
1994 and the 'true taste of Argentina' which is Gaucho's mantra has been a
genuine success story. For many years Tracey Matthews was the Group's HR
Director but now as COO she is able to influence the expansion of the group and
the people centred culture of the business.
By contrast, Temper is much
younger business, launched in 2016 and with a second site in the making. Sam
Lee's partnership with Neil Rankin and her commitment to the development of
their people so early in this company's formation provides fascinating
PSD is delighted to have gained access to these two business
leaders and to share their recent interviews with our readers. Our thanks go
to both of them.
Caroline Gaunt, Principal Consultant in our Hospitality sector, met
with Gaucho Restaurants' Chief Operating Officer Tracey Matthews.
We spoke to Sam
about what makes her tick, how she manages the people behind the scenes and the
challenges she faced when joining the team.